This training will help you complete the following objectives:

• Understand what Salesforce is and how it can help you be efficient in managing your daily tasks
• Logging into Salesforce and accessing your departments Salesforce App
• Learn how Salesforce organizes data and terminology specific to the organization
• Navigating around key areas of the Salesforce system
• Understanding Account Types, Subtypes and Designations
• Establishing relationships between contacts and one or many facilities
• Using list views to get to important information quickly
• Capture emails, calls and tasks using Salesforce Activities
• Creating reports and dashboards