If you need to change your 2-Factor Authentication method for Box, because you got a new cell phone or accidentally selected the wrong App, you can follow the steps below and update your notification preference.\

1. Log into the website box.com 

   

2. Click on your account icon in the top right corner

   

3. Go to Account Settings

4. Scroll down until you see "2-Step Verification"

   

5. Click "Remove" next to the incorrect method
6. Confirm Removal is correct
7. Add a new preferred method by following the screen prompts